Terms of service

Terms of Service

ZORDYNE

zordyne.com | support@zordyne.com

Terms of Service

Applicable to: United Kingdom & Ireland

Last updated: April 2025

1. Agreement to Terms

Welcome to Zordyne. By accessing or using our website zordyne.com, creating an account, or placing an order, you agree to be bound by these Terms of Service and our Privacy Policy and Refund Policy, which are incorporated by reference.

Please read these Terms carefully before using our website. If you do not agree, please do not place any orders or use our services. We reserve the right to update these Terms at any time. Continued use of the website after any changes constitutes your acceptance of the updated Terms.

2. About Us

  • Store name: Zordyne
  • Website: zordyne.com
  • Contact email: support@zordyne.com
  • Phone: +44 7877 973 417
  • Registered company: HR MOTORGROUP LIMITED | Company No. 15061435
  • Registered address: 135 Darlaston Road, Walsall, WS2 9SB, United Kingdom

Our store is powered by Shopify, a trusted e-commerce platform providing a secure and reliable shopping experience.

3. Eligibility

By using our website, you confirm that:

  • You are at least 18 years of age, or the age of majority in your jurisdiction
  • You have the legal capacity to enter into a binding agreement
  • You are not prohibited from purchasing our products under any applicable law
  • You will use our website only for lawful purposes and in accordance with these Terms

If you are under 18, you may only use our website under the supervision of a parent or legal guardian who agrees to be bound by these Terms.

4. Account Registration

By registering, you agree to:

  • Provide accurate, current, and complete information
  • Keep your login credentials secure and confidential
  • Notify us immediately of any suspected unauthorised access
  • Accept responsibility for all activity that occurs under your account

We reserve the right to suspend or terminate accounts that violate these Terms or are suspected of fraudulent use.

5. Products and Availability

We reserve the right to modify, discontinue, or limit the availability of any product at any time without notice. Product images are for illustrative purposes only and may not exactly represent the final item.

We make every effort to ensure that product descriptions and pricing are accurate. In the event of an error, we reserve the right to correct it and, where applicable, cancel any affected orders.

6. Pricing and Payment

All prices are displayed in British Pounds (GBP) or Euros (EUR) depending on your region, and are subject to change without notice. Prices do not include applicable taxes or shipping fees, which will be calculated and displayed at checkout.

By placing an order, you authorise us to charge the full amount to your selected payment method. If your payment is declined, your order will not be fulfilled. Please contact us at support@zordyne.com for assistance.

7. Orders and Confirmation

Placing an order constitutes an offer to purchase the selected products. Your order is confirmed only upon receipt of an order confirmation email. We reserve the right to refuse, cancel, or limit any order at our sole discretion, including cases involving:

  • Pricing or product description errors
  • Suspected fraudulent activity
  • Stock unavailability after payment
  • Failure to meet eligibility requirements

If your order is cancelled after payment, you will receive a full refund to your original payment method.

8. Shipping and Delivery

We ship to the United Kingdom and Ireland. Estimated delivery times are:

  • United Kingdom: 7 to 14 business days from dispatch
  • Ireland: 10 to 20 business days from dispatch

Delivery times are estimates and may vary due to customs processing, carrier delays, or other factors beyond our control.

9. Returns and Refunds

Key points include:

  • You have a statutory 14-day right to cancel from the date of delivery
  • We offer an extended 30-day return window from delivery
  • Return shipping costs for change-of-mind returns are the customer's responsibility
  • Refunds are issued to the original payment method within 7 business days of approval

For full details, please refer to our Refund Policy.

10. Intellectual Property

All content on our website — including text, images, logos, graphics, and design elements — is the property of Zordyne or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content for commercial purposes without our prior written consent.

11. Prohibited Uses

By using our website, you agree not to:

  • Use the site for any unlawful purpose or in violation of these Terms
  • Submit false, fraudulent, or misleading information
  • Attempt to gain unauthorised access to any part of our systems
  • Use bots, scrapers, or automated tools to extract data from our website
  • Engage in any activity that disrupts or damages our website infrastructure
  • Resell or commercially exploit products without our written consent

12. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis, without warranties of any kind. We do not warrant that our website will be uninterrupted, error-free, or free from harmful components.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Zordyne shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability for any claim shall not exceed the amount you paid for the specific order giving rise to the claim.

Nothing in these Terms limits your statutory rights as a consumer under UK or Irish law.

14. Governing Law

United Kingdom

For customers based in the United Kingdom, these Terms are governed by the laws of England and Wales. Your statutory rights under the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013 are not affected.

Ireland

For customers based in Ireland, these Terms are governed by Irish law. Your statutory rights under applicable Irish and EU consumer law are not affected.

15. Changes to These Terms

We reserve the right to modify these Terms at any time. Continued use of the website after changes constitutes acceptance of the updated Terms.

16. Contact Us

Our team is available Monday to Friday and will respond within 2 to 3 business days.

Zordyne — zordyne.com — support@zordyne.com